Refund policy

 

Buyer’s Remorse Returns

Any returns due to buyer’s remorse must be in the original packaging, in re-sellable condition, and returned within 30 days of receipt.
Return shipping costs are the buyer’s responsibility unless the item arrives damaged or defective.

 

Mattress Returns

Mattresses are non-returnable if they have been opened or removed from their original plastic wrapping.
Please ensure you inspect your mattress before opening to confirm it meets your expectations.

 

Return Process

To initiate a return, please contact us at support@elitelivingco.com with your order number and reason for return. We’ll provide return instructions and shipping details.